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Salon Policy

Salon Policy

( Please thoroughly read BNB_hairco full salon policy before booking an appointments. This policy is validated for all bookings and guest. )


~ First Time Guest:

Consultations are required for all first time guest for color, chemical, & wigs services.


Same day service is not possible. Service date will be selected after consultation.


Consultations will consist of Rakayla becoming acquainted with you and your hair history. Your hair and scalp will be analyzed for your basic understanding. Rakayla will identify your hair porosity, density, curl pattern and more.


You will also learn what products and home regimes that will work best to meet your desire hair goals.


At the end of the consultation, you will be able to ask questions about any concerns you have.


Consultation can take up to 30 minutes to complete.




~ Appointment Selections

Select the services that match your desired look.


Rakayla offer many different styling services. These services are place in categories to better help you pick your desired look.


To accommodate all guest requests, all booked services are extended beyond 1 hour.


Planning ahead is every important due to limited time. All requests or add on's services should be selected at time of booking.




~ Shampoo Bowl 

Hair must be taken down and comb out from previous hair style.


Shampoo and conditioner set are included in all book services.


If temporary or semi permanent hair color is needed before styling, coloring will be an additional $15 per box. Please do not apply conditioner or oil before color service.


Coloring at the bowl add an additional 35 minutes to your service



~ Pricing Structure

Please read full booking descriptions before selecting your service.


All hair services will not require a deposit. 


All pricing quote start off for chin length hair. As hair extend beyond your chin the price will increase.


Adults and children hair styling is priced differently.


Rakayla accepts cash(no fee), PNC Zelle (no fee), Pay Pal(2.9% fee), debit cards (2.6% fee) and cash app(3%fee).



~ Hair Extensions

*We have hair extensions on hand


For 100% top quality hair extensions that Rakayla recommends,

BNB’s very own Island Tresses hair line.


When it comes to purchasing hair who know best then your own professional stylist. You no longer have to drowse the store or the internet looking for hair you really don’t know any thing about.


Island Tresses comes in four different hair collections that you are able to purchase in single, double, 3 and 4 bundle deals.


Maui Raw Collection (Top grade)

Kauai Virgin Collection (Med grade)

Rio De Janeiro Brazilian Collection(9 grade)

Milanese Collection (613)


The 3 and 4 bundles deals are reduce prices.

Island Tresses is sold separately from booked services.


When you purchase a bundle deal from the Island Tresses hair line, services will be discounted. The discount will be apply to the styling services only.


*No refunds:

Hair must be paid in full before or at time of services. We do accept exchanges within 7 business days upon receipt of goods, only if found that BNB_hairco is subsequently at fault for the dislike of the product(s). Hair, cannot be brushed, combed, cut, taken out of the bundle and tried on, or processed in anyway.



~ Children in the salon

NO CHILDREN are allowed at the salon unless being serviced.


When dropping off under age guest, please NO ADDITIONAL people unless being serviced due to limited space.


Children between the ages of 6-12 most be booked under the kids styling category.


Having children in the salon is not only dangerous but a distraction for the work environment. Children are not allowed during adult session, if so pricing will increase.


Teens between the ages of 13-18 most be booked under the Teen Services  category.


*Kids & Teens Pay Reduce Prices.......




~ Scheduling

Scheduling calendar is open up to 60 days in advance. To reschedule you must notify Rakayla 48 before schedule appointment.


The best time to book a appointment is after styling services.


Guest can schedule 1 or more styling services in the same booking.

Example: Denise wants to schedule for a NouiTress Hair Care Treatment and then realize she has plans for the evening and needs her hair iron press. Denise will not only just book the hair care treatment but a silk press as well. 


~ Cancellation For Booked Appointments 

Reasons for cancelations: 

*Your 1-on-1 private hair session has be canceled due to none verbal commutation. 

* No call no show.

* Late beyond the 25 minutes grace period.

* Verbally rescheduled the session





Your visa debit cards /credit cards will not be charged for any services or deposits. To insure the professionalism on both parties we ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee of $45.00. You can contact the business line @ 3145163669 if your running late but after the 25 minutes grace period your appointment will be canceled as a no show. 


~ Photography

Lights, Cameras, Action 

Photo allow stylist the opportunity to study and master the crafts and also expose their talent across social media.


Your photo maybe taken before or after your service under guest permission.